Refund policy

Return Eligibility

Products must be unused, unopened, and in original packaging to be eligible for return.

Refund Process

Once approved, refunds will be processed within [12 HOUR] to the original payment method.

Exchanges

Exchanges are available for eligible items, subject to stock availability.

Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately with photos for assistance.

Non-Returnable Items

Certain items such as perishable goods, personal care products, or customized items may not be eligible for return.

Return Shipping Costs

Return shipping costs are [CUSTOMER] responsibility unless the item is defective.

For return requests, contact us at:
📧 [trendysouqq@gmail.com]